We are extremely proud to receive notification this week that we have successfully achieved The Customer Service Excellence Standard, following our final assessment with Assessment Services
Customer Service Excellence (CSE) is a nationally recognised standard designed to drive customer-focused change and make a tangible difference to service users.
We are committed to continual improvement and this achievement compliments our Right First Time and Complete On Time values, providing assurance to our customers and setting the standard for our people and supply chain.
Customer Service Excellence (CSE) is a nationally recognised standard designed to drive customer-focused change and make a tangible difference to service users.
We are committed to continual improvement and this achievement compliments our Right First Time and Complete On Time values, providing assurance to our customers and setting the standard for our people and supply chain.